Privacy Policy Page
Welcome to Virstravel, operated by Virstaf LTD ("we", "us", "our"). We are registered in England and Wales with a registered office at Chantry House, IncuHive Space, 38 The Chantry, Andover, SP10 1LZ.
Protecting your personal information is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.
About Virstravel
Virstravel provides exclusive travel perks, flight and hotel deals to members of the Virstravel Club. Access to deals and services requires membership registration.
Information We Collect
We may collect and process the following categories of personal data:
- Identity Information (full name, date of birth)
- Contact Information (email address, phone number, postal address)
- Payment Information (billing address, payment card details)
- Travel Preferences (destinations, dates, accommodation choices)
- Technical Information (IP address, browser type, device identifiers)
- Communication Data (correspondence with our support team)
How We Use Your Information
We use your personal data to:
- Register you as a member of Virstravel Club
- Process payments for membership or purchases
- Provide tailored flight and hotel offers
- Communicate with you (service updates, marketing offers)
- Comply with legal obligations
- Improve our website, services, and user experience
Legal Bases for Processing
We process your data based on:
- Your consent
- Performance of a contract (membership agreement)
- Our legitimate interests (e.g., fraud prevention, business development)
- Compliance with legal obligations
Sharing Your Information
We may share your personal data with:
- Airline, travel perks, and hotel partners to fulfill your bookings
- Payment processors to complete transactions
- IT service providers for website and infrastructure support
- Regulatory authorities if required by law
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
International Data Transfers
Some of our partners may be located outside the United Kingdom or European Economic Area. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required or permitted by law.
Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR), you have rights including:
- Right of access to your personal data
- Right to rectification if data is inaccurate
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
You can exercise these rights by contacting us using the details below.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. For more information, please see our Cookies Policy.
Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes and post the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Virstaf LTD
- Chantry House, IncuHive Space, 38
- The Chantry, Andover, SP10 1LZ
- Email: info@virstaf.com